SMAC coaches work to communicate all information you need for you and your swimmer to be in the know, have a good experience, and be excited about the program and all the opportunities we offer. There are several critical paths that coaches can communicate with you, aside from direct face to face communications and interactions:

• You will receive emails from your child’s coach that are your primary source of information. Please read them carefully when they arrive.
• You will also receive team emails to help keep you informed of SMAC practices, meets, events, volunteer opportunities and items of interest.
• We encourage you to stay engaged with SMAC by using our website.
• Interact with us on social media. SMAC has an active presence on Facebook and Instagram.

Guidelines for Communicating with your Coach

We encourage you to communicate with your coach. It is important that parents and athletes learn how to ask questions and be engaged in the process to become a better swimmer and develop a relationship with the coaching staff. When you have a specific question or concern regarding your swimmer, go directly to your swimmer’s lead coach. Most questions are answered quickly at this level. Coach Dan is the primary contact for all groups.

Staff roles, email addresses and phone numbers are available on the website and/or will be emailed out to the team at the beginning of the season.

To contact a coach you may email, text or call. Please use the following guidelines for communication:

• Email: For questions that are logistical in nature and specific to your swimmer(s) such as practice time, missing practices, attending meets, etc. or if you would like to set up a meeting with a coach.
• Emails will be answered within one business day.
• Emails received over a meet weekend will be replied to no later than Tuesday after the meet.
• Phone Call: If you need to schedule a phone call, please do so via email.
• Texts: Texting should be reserved for meet related or urgent matters. You may not receive a text back unless it is a quick question that only needs a short response. Texts must follow all Safe Sport guidelines listed in this handbook.
• Please remember to respect your coach’s personal time. Texts or phone calls will not be answered on days or times that coaches are not working.

In registering and joining SMAC, you and your athlete are agreeing to all team policies. SMAC reserves the right to deny or revoke any membership if any of the following policies are violated. All details of each policy can be read on the SMAC website under the “Resources” tab and are also listed below. In signing up for the team, you are agreeing to all policies laid out in the 2025-2026 SMAC Handbook.

• Release of Liability
• Media Release
• Medical Release Waiver
• Athlete Code of Conduct
• Parent Code of Conduct
• USA Minor Athlete Abuse Prevention Policies and Safe Sport Guidelines
• Communication & One on One Interaction Policies
• Safe Sport Policy and Bullying Action Plan
• Drugs and Alcohol Policy

Release of Liability

In joining SMAC, all parents or guardians hereby releases SMAC, its employees, board members, directors and volunteers from any liability arising out of any injury to the swimmer(s) which may occur while the swimmer(s) is/are participating in the SMAC program, including, but not limited to, practices, meets, travel trips, and other team activities, or while the swimmer(s) is/are using facilities owned, leased or used by SMAC. Parents or guardians acknowledge that a medical professional has authorized my child(ren)’s participation in SMAC programs.

Media Release

In joining SMAC, I hereby authorize SMAC to use photographs and/or video of me, my child(ren), and/or my property and authorize the club and its assignees, licensees, legal representatives and transferees to use and to publish (with or without my name, child/children name(s), company name, or with a fictitious name) photographs, pictures, portraits or images herein described in any and all forms of media and in all manners including composite images or distorted representations and for the purposes of publicity, illustration, commercial art, advertising, publishing (including publishing in electronic form or internet websites), for any product or services, or other lawful uses as may be determined by SMAC for as long a time period as SMAC determines the usage thereof is necessary. I further waive any and all rights to review or approve any uses of the images, any written copy or finished product.

Medical Release Waiver

In joining SMAC, I certify that I am the parent or legal guardian for my child(ren). In joining SMAC, I hereby give my permission for any supervisor, coach or other team administrator associated with SMAC to seek and give appropriate medical attention for our child(ren) in the event of an accident, injury, or illness. I will be responsible for any and all costs associated with any necessary medical attention and/or treatment.

In joining SMAC, I hereby waive, release and forever discharge SMAC and any associated supervisor, coach, board member, or other team administrator from all rights and claims for damages, injury, loss to person or property which may be sustained or occur during participation in SMAC activities, whether or not damages or loss is due to negligence. In joining SMAC, I hereby acknowledge that my child(ren) is (are) physically fit and capable of participation in all SMAC activities.